Consumer Services

The Challenge

To drive sales for a major parcel delivery company across the UK, focussing on the high value international deliveries sector.

Our Solution

GDM Digital broke the campaign down into different segments; each targeting a different type of user. In order to drives intra-UK sales, we used a mixture of retargeting and contextual targeting. The sites on which we chose to deliver the campaign were those that would be most well correlated with the users that are most likely to want to organise deliveries: ebay & Gumtree being prime examples of these. The retargeting line here focused on getting users who had either used the service previously, or were familiar with the proposition to send more parcels.

To drive international sales the GDM Team used a mixture of domain, IP and language targeting to hit international users living in the UK. For example by targeting those users browsing in Spanish, or viewing .es sites, but with UK IP addresses, we were able to deliver targeted (Spanish language) creative, resulting in sales uplift for those wanting to send parcels back home to Spain or South America.

The Results

GDM Digital formed a long run partnership with the advertiser; bettering the target CPA set by the advertiser across all of the desired sales segments.


Key performance indicators - is a statistical measure of performance

Stock keeping unit – a product or item which is identified by its unique ID code.

Cost per click - the cost that the advertisers pay for every click.

Search engine optimization – process of optimising your website in order to enhance visibility on search engines such as Google.

Dynamic creative retargeting – based on information gained from a users visit to a site an ad is dynamically created to retarget the user with the item or similar items they viewed previously

Cost per acquisition/action (NB acquisition is the same as a conversion)

Dynamic creative optimisation -  a creative is dynamically generated in real time based on various factors to make the optimum creative message for a user

Internet Protocol - a unique number/ID that is assigned to every device that connects to the internet

Click through rate - the ratio of how many people have clicked over the total impressions shown

Cost per thousand, the standard pricing model for media in which advertisers pay per 1000 impressions.

RTB stands for Real Time Buying. When users visit a website, the ad exchange conducts auctions between multiple advertisers for impressions on that site.